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Terms

The following terms and conditions apply to all deliveries from HORSEBO ApS.
Conditions apply in cases where there are no other written agreements between you as buyer and HORSEBO ApS.

Documentation and instruction
If product descriptions and manuals for the products exist, these will come in the delivery from HORSEBO ApS.

Should you wish for any further information or guidance from HORSEBO ApS, this is purely instructive. HORSEBO ApS guarantees that the goods meet the requirements for CE-labelling. 


Delivery and transport 
Delivery of goods from HORSEBO ApS is considered done when the consumer has received the goods. Shipment of goods is by [shipping method]. Delivery time [number of days]. 


Risk for the goods 
The risk for goods purchased from HORSEBO ApS is transferred to you as a consumer at the time of delivery. 


Complaints 
Any flaws or shortcomings in the delivery from HORSEBO ApS must be claimed within a reasonable time after you have discovered the error. It is your duty to state and upon request, show how the flaw manifests itself. If you find a flaw, please contact HORSEBO ApS as quickly as possible.
As a rule you can only complaint about flaws that become apparent within two years after you have received the goods. For products with limited shelf life, your complain options are limited by this shelf life HORSEBO ApS has promised you. 


Price and payment 
In this store you can order your goods online and pay by Dankort, VISA, Mastercard, Maestro, American Express and JCB. All prices from HORSEBO ApS - on the web address http://shop.nathaliehorsecare.com - are VAT incl. 


Returns 
HORSEBO ApS offers a 14 day return, valid from the day you receive your goods.
You are required to return the item in the same condition and quantity as it is received. You will bear the costs associated with returning the product.
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